--- title: "Microsoft outage affects global services, Queensland Health" publication: "MediaBias News" url: "https://mediabias.news/media/microsoft-outage-affects-global-services-queensland-health" api: "https://mediabias.news/api/v1/stories/microsoft-outage-affects-global-services-queensland-health" markdown: "https://mediabias.news/media/microsoft-outage-affects-global-services-queensland-health.md" audio: "https://mediabias.news/api/audio/microsoft-outage-affects-global-services-queensland-health" category: "Media" published: "2026-11-13T05:45:40.825Z" source_reported: "2026-11-13T05:04:04.000Z" updated: "2026-11-13T05:45:40.825Z" trust_score: 42 critic_score: 59 hype_score: 41 assessment_type: "coverage-and-source-reporting-analysis" fact_check_status: "not-performed" coverage_measured: "2026-11-13T05:45:24.841370+00:00" --- # Microsoft outage affects global services, Queensland Health *Access to Outlook and Teams was disrupted, impacting government departments and public services.* **Scores for the source reporting** (0-100, assessing the original journalism this article was written from, not this write-up): - Trust 42 of 100, higher is better. One full report and multiple digests corroborate the central claim, but lack of named sources and specific figures limits trust. - Craft 59 of 100, higher is better. The full report provides specific details, but many digests lack context and detail on the wider impact. - Hype 41 of 100, lower is better. Headlines use strong language like 'massive problems' and 'disruption continues' without full substantiation in all digests. Scored by MediaBias News; method at https://mediabias.news/methodology. **The short version** - A global Microsoft outage affected access to services like Outlook and Teams. - Queensland Health staff were unable to email each other. - Minister Tim Nicholls stated patient care and Triple Zero services were not compromised. - Police used phones and radios, while the Education Department and Brisbane City Council were also impacted. A global Microsoft outage disrupted access to services including Outlook and Teams. This affected government departments in Queensland, Australia, preventing Queensland Health staff from emailing each other. Health and Ambulance Services Minister Tim Nicholls confirmed the health system's reliance on Microsoft Outlook but stated the outage had no significant impact on patient care or Triple Zero services. The Queensland Police Service reverted to using phones and radios to manage communications during the disruption. The Queensland Education Department and Brisbane City Council also reported being affected. ## Disagreement on Triple Zero service status The Sydney Morning Herald, The Age, and Brisbane Times digests stated that the health and ambulance services minister said no disruption had been detected to patient care or the delivery of services in hospitals, and the Triple Zero service was not unaffected. WA Today's full report stated that Minister Tim Nicholls said the Triple Zero service was not affected and that people could have confidence it continued to operate as intended. ## What the coverage left out None of the left-rated digests mention the Queensland Police Service using phones and radios, or the Queensland Education Department and Brisbane City Council being affected by the outage. The right-rated digest does not mention any specific impacts on Queensland government departments or services. ## Who covered it Shares of the 7 covering outlets with a published leaning rating: - Left: 57% (4) - Centre: 29% (2) - Right: 14% (1) 4 of 11 covering outlets carried no usable leaning rating and were excluded from those percentages. Coverage measured 2026-11-13T05:45:24.841370+00:00. **Coverage watch:** developing. Checked 2 times; 0 checks found a material change. Most recently checked 2026-11-13T06:15:32.130Z. ## How the sides framed it ### Left - The left-rated reports led with the disruption to Microsoft services, specifically mentioning the impact on emails and workplace apps. Digests from The Hindu, Sydney Morning Herald, The Age, and Brisbane Times all highlighted that access to emails and workplace apps was disrupted. The digests from Sydney Morning Herald, The Age, and Brisbane Times also included a statement from the health and ambulance services minister regarding patient care and Triple Zero services. ### Centre - The centre-rated reports focused on the impact of the Microsoft outage on Queensland Health. WA Today's full report detailed how the outage crippled communication channels for Queensland public servants, preventing Health staff from emailing each other. It quoted Minister Tim Nicholls stating that emergency health services and patient care were not compromised and that Triple Zero services were not affected. Westfalenpost's digest noted that other services like Microsoft Teams were also affected and many users could not log in. ### Right - The right-rated digest from Berliner Morgenpost focused on the global nature of the Outlook disorder and the persistence of problems. It stated that other services such as Microsoft's cloud service Teams were also affected and that many users could not log in to their email accounts. **Provisional coverage gap:** right. The watch is not closed, so this is not yet a settled blindspot finding. ## Factuality profile of the covering outlets These are published factuality ratings of the outlets, not a verdict on whether this story or its claims are true. - high: 4 - unknown: 4 - veryHigh: 3 ## Verification scope This page compares coverage and scores the source reporting. It is not a ClaimReview verdict on whether the underlying event or claim is true. ## Original reporting this was written from - [Berliner Morgenpost](https://morgenpost.de/ratgeber-wissen/article413665829/microsoft-outlook-stoerung-aktuell-news.html) — Outlook Disorder: Massive Problems with Microsoft's Email Service Persist - [Hamburger Abendblatt](https://abendblatt.de/ratgeber-wissen/article413665829/microsoft-outlook-stoerung-aktuell-news.html) — Microsoft: Outlook Disruption Continues – Massive Problems with the Email Service - [Westdeutsche Allgemeine Zeitung](https://waz.de/ratgeber-wissen/article413665829/microsoft-outlook-stoerung-aktuell-news.html) — Microsoft: Outlook Disruption Continues – Massive Problems with the Email Service - [Westfalenpost](https://wp.de/ratgeber-wissen/article413665829/microsoft-outlook-stoerung-aktuell-news.html) — Microsoft: Outlook Disruption Continues – Massive Problems with the Email Service - [Thüringer Allgemeine](https://thueringer-allgemeine.de/ratgeber-wissen/article413665829/microsoft-outlook-stoerung-aktuell-news.html) — Microsoft: Outlook Disruption Continues – Massive Problems with the Email Service - [Ostthüringer Zeitung](https://otz.de/ratgeber-wissen/article413665829/microsoft-outlook-stoerung-aktuell-news.html) — Microsoft: Outlook Disruption Continues – Massive Problems with the Email Service - [The Hindu](https://thehindu.com/videos/watch-microsoft-outage-leaves-users-struggling-to-access-emails-and-workplace-apps/article71696543.ece) — Microsoft outage leaves users struggling to access emails and workplace apps - [Sydney Morning Herald](https://smh.com.au/national/queensland/microsoft-outage-cuts-queensland-health-from-emails-teams-20261113-p61dys.html) — Microsoft outage cuts Queensland Health from emails, Teams - [The Age](https://theage.com.au/national/queensland/microsoft-outage-cuts-queensland-health-from-emails-teams-20261113-p61dys.html) — Microsoft outage cuts Queensland Health from emails, Teams - [Brisbane Times](https://brisbanetimes.com.au/national/queensland/microsoft-outage-cuts-queensland-health-from-emails-teams-20261113-p61dys.html) — Microsoft outage cuts Queensland Health from emails, Teams - [WA today](https://watoday.com.au/national/queensland/microsoft-outage-cuts-queensland-health-from-emails-teams-20261113-p61dys.html) — Microsoft outage cuts Queensland Health from emails, Teams ## Questions **What services were affected by the Microsoft outage?** The global Microsoft outage affected access to services including Outlook and Teams. This impacted communication channels for government departments and public services, preventing staff from emailing each other. **Were emergency services compromised by the outage?** According to Queensland Health and Ambulance Services Minister Tim Nicholls, patient care and Triple Zero services were not compromised. He stated that these critical services continued to operate as intended. **Which government departments in Queensland were affected?** Queensland Health staff were unable to email each other. The Queensland Education Department and Brisbane City Council also reported being affected by the disruption to Microsoft services. --- MediaBias News — https://mediabias.news. Reproduced from https://mediabias.news/media/microsoft-outage-affects-global-services-queensland-health. Please cite as: MediaBias News, "Microsoft outage affects global services, Queensland Health", https://mediabias.news/media/microsoft-outage-affects-global-services-queensland-health